#

                                    January

Hours

Starting Date

Ending Date

1

Loan Structuring  & Credit Appraisal

8

2

3

2

Customer Services Management & Customer Care

9

2

4

3

AML & CFT Compliance

9

9

11

4

Core Banking Solution usage, products & services

9

9

11

5

Digital Banking : Global Banking Innovation Overview

9

9

11

6

Introduction to Information System Audit

9

18

19

7

Marketing Communication

9

16

18

8

Using & Analyzing Financial Statements - IFC Module

9

23

25

9

Back End Operations & IT Technology for Banks

9

23

25

10

General Banking Operations

9

23

25

February

11

Loan Portfolio Management

9

6

8

12

Assessing Marketing Opportunities –IFC Module

9

6

8

13

Effective Bank Audit: Techniques & Best Practices

9

13

15

14

Know Your Customer & Customer Due Diligence

9

13

15

15

Challenges and Opportunities in Branch Banking Operations

9

13

15

16

Fraud Risk Management

9

20

22

17

Quality Customer Services

9

20

22

18

Electronic Frauds & Its Prevention

9

2

28

19

Customer Relationship Management

9

26

28

20

Security & Surveillance of ATM Sites for Banks

9

26

28

March

21

Lending Skills : Documentation & Recovery

9

6

8

22

Motivating Bank Staff- IFC Module

9

6

8

23

IS Risk Management & Frauds

9

6

8

24

Compliance Function at Branch Level

9

13

15

25

Challenges & Opportunities in Branch Banking Operations

9

13

15

26

Islamic Banking Products & Its Development

9

13

15

27

Business Promotional Skills

8

18

19

28

ATM Network Planning – Onsite/ Offsite

8

18

19

29

Internal Audit & Internal Controls

9

27

29

30

Customer Service Techniques for Business Success

9

27

29

April

31

Financial Statement Analysis- A Lender Prospective

9

3

5

32

Improving Selling Skills for Banking Products & Services – IFC Module

9

3

5

33

International Auditing Standards

9

3

5

34

Suspicion Transaction Report

9

10

12

35

Basel Accords

9

10

12

36

Bank Guarantees: Problems, Challenges & Their Solutions

9

17

19

37

Customer Relations Management

9

19

19

38

Credit Risk Rating & Pre Sanction Credit Review

9

24

26

39

Account Opening: Procedures & Legal Aspects

9

24

26

May

40

Loan and Charge Documentation

9

1

3

41

Assessing Marketing Opportunities- IFC Module

9

1

3

42

Regulatory Reports – Finance

9

8

10

43

Operational Control Tools & Techniques for Effective Branch Management

9

8

10

44

Risk Awareness & Risk Culture in Bank

9

15

17

45

Marketing Research

9

15

17

46

Effective Bank Audit: Techniques & Best Practices

9

22

24

47

Sales & Customer Retention

9

22

24

48

Role of Compliance for Senior Officers

9

29

31

49

Electronic Frauds & Its Preventions

9

29

31

June

50

Risk Based Approaches for Modern Internal Auditing

9

5

7

51

Planning & Controlling Banking Operations- IFC Module

9

5

7

52

Credit Collection Dynamics

9

5

7

53

Role of IT Technology in Banking

9

12

14

54

HRM in Banks

9

12

14

55

Digital Banking : Global Banking Innovation Overview

9

19

21

56

Marketing Communication

9

19

21

57

Compliance Function at Branch Level

9

19

21

58

Preventing & Minimizing E Banking Frauds

9

26

28

59

Key Risk Indicators

9

26

28

July

60

ALCO Functions

9